Cancellations will only be considered if the request is made within 2 days of placing the order.
Cancellation requests may not be entertained if the orders have been communicated to sellers and they have initiated the process.
Michael Groups does not accept cancellation requests for perishable items.
Refund
In case of receipt of damaged or defective items, please report to our customer service team within 2 days of receipt.
If the product received is not as shown on the site, bring it to our notice within 2 days of receiving the product.
In case of any refunds approved by Michael Groups, it will take 48 hours for the refund to be processed.
Return Policy
We offer refund/exchange within first 3 days from the date of purchase. The purchased item should be unused and in the same condition as received with original packaging.
Shipping Policy
Orders are shipped within 72 hours from the date of order and/or payment. Delivery will be made to the address provided by the buyer at the time of purchase.